Effective 08/04/2025

Co:Creation ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.cocreation-work.com, use our services, or otherwise interact with us, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process the following types of personal information:

● Personal Identification Information: Name, email address, phone number, mailing address.

● Account Information: Login credentials (if you register an account).

● Booking Information: Date, time, and preferences related to co-working space reservations.

● Payment Information: Billing address and payment details (processed securely through a third-party provider).

● Communication Data: Messages, inquiries, and feedback you send to us.

● Usage Data: IP address, browser type, access times, pages visited, and referring websites.

2. Legal Basis for Processing Personal Data (GDPR)

Under the GDPR, we only process your personal data when we have a legal basis to do so.

This may include:

● Consent: You have given clear consent for us to process your personal data for a specific purpose.

● Contractual necessity: Processing is necessary to fulfill a contract or take steps at your request prior to entering a contract.

● Legal obligation: Processing is necessary for compliance with a legal obligation.

● Legitimate interests: Processing is necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.

3. How We Use Your Information

We use your data to:

● Provide, manage, and improve our co-working services.

● Manage bookings and communicate with you.

● Respond to inquiries and support requests.

● Send you promotional and marketing materials (only with your consent).

● Analyse website usage to improve performance and user experience.

● Comply with legal and regulatory requirements.

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

● Trusted third-party service providers, such as payment processors, email platforms, and IT support providers, under appropriate confidentiality agreements.

● Regulatory or legal authorities, where required to comply with legal obligations or to protect our rights.

● Business successors, in the event of a merger, acquisition, or business restructuring.

5. International Transfers

If we transfer your data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as:

● Adequacy decisions by the European Commission.

● Standard Contractual Clauses (SCCs).

● Binding Corporate Rules (BCRs).

6. Your Data Protection Rights (Under GDPR)

You have the following rights regarding your personal data:

● Right to access – You can request a copy of the personal data we hold about you.

● Right to rectification – You can request corrections to inaccurate or incomplete data.

● Right to erasure ("right to be forgotten") – You can request we delete your data under certain conditions.

● Right to restrict processing – You can request we limit the use of your data.

● Right to data portability – You can request we transfer your data to another organization or to you.

● Right to object – You can object to our processing of your data in certain situations.

● Right to withdraw consent – You may withdraw your consent at any time where consent was the legal basis for processing.

To exercise these rights, please contact us at: cocreation.zam@gmail.com.

If you believe we have not properly addressed your concerns, you also have the right to lodge a complaint with your local Data Protection Authority.

7. Data Retention

We retain your personal information only as long as necessary for the purposes set out in this policy, unless a longer retention period is required or permitted by law.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to provide functionality, analyze traffic, and personalize content. You can manage your cookie preferences through your browser or via our cookie consent banner.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

10. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.