
Terms and Conditions
Effective Date: 08/04/2025
Last Updated: 08/04/2025
Welcome to Co:Creation ("we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our website, www.cocreation-work.com (the “Site”), and the services we offer, including workspace bookings and membership plans for our co-working location. (collectively, the "Services").
By accessing or using our Site or Services, you agree to comply with these Terms. If you do not agree, please do not use our Site or Services.
1. Use of the Site
● You agree to use the Site lawfully and respectfully, and only for purposes consistent with these Terms.
● Misuse of the Site (e.g., hacking, sending spam, introducing malware) is strictly prohibited.
● We reserve the right to suspend or terminate your access if we believe you have violated these Terms.
2. Bookings and Drop-In Use
● Non-members may book desks, meeting rooms, and day passes via our website, subject to availability.
● Payment is required at the time of booking unless otherwise agreed.
● Cancellations must be made [e.g., 24 hours] in advance for a full refund.
3. Membership Plans
a. Membership Types
We offer multiple membership tiers, including but not limited to:
● Day-Pass Membership
● Weekly Membership
● Private Office Membership
● Monthly Membership
● Annual Membership
Each plan includes varying levels of access, hours, amenities, and services as outlined on our Site.
b. Subscription and Billing
● Memberships are billed on a [monthly/annual] basis, starting from the signup date.
● Payments are automatically renewed unless you cancel your subscription before the next billing cycle.
● You authorize us to charge your saved payment method for recurring fees.
c. Membership Cancellation
● You may cancel your membership at any time via your account dashboard or by contacting us directly.
● Cancellation will take effect at the end of your current billing cycle; no partial refunds are issued unless required by law.
● We reserve the right to cancel or suspend your membership for misuse of services or violation of policies.
d. Pausing or Modifying Membership
You may request to pause or downgrade your membership. Any changes will take effect from the next billing cycle unless otherwise arranged.
e. Member Conduct
Members must:
● Treat fellow members and staff with respect.
● Comply with house rules, which may include quiet hours, guest policies, and equipment use.
● Avoid causing damage or disruption in shared or private workspaces. Failure to adhere to these guidelines may result in membership suspension or termination.
4. User Accounts
● To use certain features, including bookings and subscriptions, you must register an account.
● You are responsible for maintaining accurate information and safeguarding your login credentials.
5. Intellectual Property
● All content, branding, and digital materials on this Site are owned by or licensed to Co:Creation.
● You may not copy, reproduce, or use any part of the Site content for commercial purposes without permission.
6. Limitation of Liability
● While we aim to provide a high standard of service, we are not liable for service interruptions, internet outages, or data loss.
● To the fullest extent permitted by law, we disclaim liability for indirect or consequential damages related to use of the Site or Services.
7. Indemnification
You agree to indemnify and hold harmless Co:Creation, its staff, and partners from any claims, damages, or expenses resulting from your use of our Site or Services or violation of these Terms.
8. Privacy and Data Use
We process your personal data in accordance with our Privacy Policy and Cookie Policy, which form part of these Terms.
9. Changes to Terms
We reserve the right to update these Terms at any time. Any changes will be posted here, and continued use of our Site or Services constitutes acceptance of the new Terms.
10. Governing Law
These Terms are governed by the laws of Portugal, and you agree to submit to the exclusive jurisdiction of the courts of Sesimbra.
11. Contact Us
If you have any questions about these Terms, your membership, or our services, please contact us: cocreation.zam@gmail.com